About Us

Integrity is in our veins
Empathy is in our blood
Accuracy is in our DNA

We are Metropolis
The Pathology Specialist

At Metropolis, a globally leading pathology lab, what we believe is what we say and what we say is what we do. Being empathetic to our customers and being committed to their needs is in our DNA. Metropolis has grown to harness a culture that is open, synergistic, progressive and scientific in nature. We are the Pathology Specialists delivering over 30 million tests a year, catering to more than 20,000 medical laboratories, hospitals, nursing homes and 200,000 consultants.

With 35 years of experience in delivering accurate reports, Metropolis has earned the reputation of being amongst the top pathology labs. Our medical laboratories can be found in India, South East Asia, Middle East & Africa.

The journey of Metropolis started in 1981, when our Founder and Chairman, Dr. Sushil Shah had a vision to introduce specialized testing facilities to the world. Three decades later we now stand as a leading pathology lab.

Corporate Overview

Metropolis conducts more than 30 million medical tests a year impacting the lives of thousands around the world. We offer comprehensive testing in the areas of genetics biochemistry, molecular oncology, anatomic pathology, microbiology, hematology, immunochemistry and others.

Driven to make a difference, our wide network includes 150+ state-of-the-art medical laboratories with over 1,000 collection centres, processing over 4,500 varieties of medical tests including highly specialized and esoteric assays. We are supported by an efficient team of more than 3,500 people out of which 100+ individuals are MDs and over 1,000 members are technicians. Equipped with cutting-edge technology, innovative work equipment, expansive logistics network and rigorous processes, Metropolis ensures and delivers precision and accuracy in every single test; each time, every time.

Over the past two decades, Metropolis has expanded into new service lines like clinical trials, hospital lab management, lab at home services, preventive health check-ups and corporate & wellness solutions.

Today, Metropolis Labs is one of the few laboratories that has received the CAP (College of American Pathologists) accreditation and the global gold standard in laboratory accreditation. We have also received the NABL Accreditation (National Accreditation Board for Testing and Calibration Laboratories), KENAS and MAURITAS. In addition, we also adhere to CLIA (Clinical Laboratory Improvement Amendments) program and follow the guidelines laid by GCLP.

At Metropolis, we believe in unveiling the inner health of individuals and this motto extends to our corporate social responsibility activities as well. Giving back to the society is embedded in the value system of Metropolis and we believe and aim to bring about a positive change in the nation. Metropolis has been at the forefront in conducting impactful camps and driving numerous workshops for different sections of the society for the past 3 decades. We partner with societies, corporates, educational institutions, government bodies, NGOs, wellness foundations and a host of other organisations to make a difference to the lives we touch. Our camps and awareness workshops emphasize on preventive healthcare and early screening of diseases.

Metropolis has been awarded numerous accolades like the

  • ‘Best pathology Lab In India’ by Modern Medicare in 2006
  • ‘Best Diagnostic Company of the Year’ in 2010 by Frost & Sullivan
  • ‘Best IT Integration in Customer Service Management’ at the e-Health World Expo, 2011
  • ‘Quality Brand Award’ by NEHRDO in 2012
  • ‘CMO Asia Award’ for Best IT practices in Healthcare in 2012
  • ‘India’s Most Promising Brand Award’ at the Global Indian Excellence Summit, 2014
  • ‘Emerging Companies Excellence Award’ hosted by Business Today in 2014
  • ‘Best Diagnostic Company Award’ at the ‘National Awards for Excellence in Healthcare’ hosted by CMO Asia
  • ‘Best Diagnostic Service Provider Award’ hosted by VC Circle

Management Team

Dr. Sushil Shah - Founder-Chairman

Dr. Sushil Shah is the Founder-Chairman of Metropolis Healthcare Ltd. Beckoned by a strong academic career; Dr. Shah embarked upon his educational journey with the prestigious Scindia School and went onto completing his M.B.B.S in 1972 and M.D. in Pathology and Bacteriology in 1975; from Grant Medical College. In 1978, he received Research Fellowship at the esteemed Cornell Medical Centre in Endocrine Pathology. Thereon he held many prestigious academic positions and headed departments at recognised hospitals throughout his career. He has headed the RIA department at Breach Candy Hospital and Pathology Departments at Sir. H.N. Hospital, Saifee Hospital and Cumballa Hill Hospital. He has numerous scientific publications to his credit and has pioneered Radio Immunoassay Technique, HIV testing and In-Vitro Fertilisation for the first time in India. He also served as a PhD teacher in Microbiology at Mumbai University in 2004 and PhD/MSc Guide by Research at Rai University in Mumbai.

Inundated with business acumen, Dr. Shah displays an exemplary mix of academic and business success. In addition to the evident accomplishments he registered as the founder of Metropolis Healthcare, he has held directorial positions at leading corporates. A businessman of wide understanding, Dr. Shah was the Director at Dr. Reddy’s Laboratories and Span Diagnostics; the Executive Director of Dr. Reddy’s Diagnostic and Standard Finance Equity Fund. His entrepreneurial zeal, disposition and accomplishments made him the Ernst and Young’s Entrepreneur of the Year in 2011.

Dr. Shah has made significant contributions to the overall diagnostic pathology industry and continues his pursuit towards a vision of a consolidated industry in India. For his contributions he has earned national recognitions like the Rashtriya Chikitsa Ratna Award, Rajiv Gandhi Gold Medal Award; is a Member of the Committee on Diagnostics with the FDA and Research Committee of IICB, Calcutta.

His vision, scientific outlook and business insight have been the major driving forces behind Metropolis’s scientific success. Today Metropolis is a leading healthcare brand, catering to over 200,000 doctors, 20,000 laboratories and hospitals, processing more than 30 million tests annually. The company’s DNA for quality comes from Dr. Shah’s acute focus on quality lab processes and customer care. This makes Metropolis amongst few the laboratories to be accredited by CAP, NABL NGSP Level 1, CLIA and SANAS.

Ms. Ameera Shah - Promoter & Managing Director

Ms. Ameera Shah is the Managing Director of Metropolis Healthcare Ltd., a highly respected and multinational chain of diagnostic centers. Presently one of the top 10 pathology labs in India.

Ms. Shah has evolved Metropolis from its single pathology laboratory status to a fully integrated multinational chain of 150+ diagnostic centers and 1,000 collection centers across the globe. Metropolis delivers over 30 million tests a year, catering to more than 20,000 laboratories, hospitals, nursing homes and 200,000 doctors. With 35 years of experience in delivering accurate reports, Metropolis has earned the reputation of being India’s leading and only multinational chain of diagnostic centers with presence in UAE, Sri Lanka, South Africa, Kenya, Mauritius and Ghana.

She has revolutionized the pathology industry from being a doctor led practice to a professional corporate group in an extremely unregulated, competitive and fragmented market. Under her leadership, Metropolis has been the first to create a sustainable business model for pathology, the first to traverse into emerging markets & the first to implement global standards of quality in all its processes & systems.

Ms. Shah received a degree in Finance from The University of Texas at Austin and has also completed the prestigious Owner-President Management Program at Harvard Business School.

Ms. Shah is an eminent industry spokesperson and has been featured as a speaker in various national and international forums, industry events and conclaves. She has been a key-speaker at prestigious events organized by IIM – Ahmedabad, Harvard Business School, TedX, CII and many such reputed institutions. She has also been elected the Secretary of the IAPL (Indian Association of Pathology Laboratories) and is the Chairperson of the ‘FICCI Health Services Western Subgroup’ that drives policy decisions at the center. Ms. Shah is an independent director on the board of several reputed companies and she is also an advisor to many educational institutions.

An international & national  award winner, she was conferred with ‘The Young Entrepreneur of the Year Award’ by GE in 2006 and ‘The Young Achiever of the Year Award’ at the CMO Asia Awards in 2011. She was also the recipient of the prestigious ‘Young Entrepreneur of the Year Award’ in 2011 organized by Entrepreneur India and Bloomberg. She has been honored with ‘Exemplary Women Leadership Award’ at the World Women Leadership and Congress awards, 2014. She has been chosen as one of the most respected leaders under 40 years by Economic Times & Spencer Stuart, 2014. Recently Forbes Asia listed Ms. Shah in the Asia’s Most Powerful Women 2015 for powering the rise of Metropolis Healthcare and bringing a significant shift in the diagnostics industry. She is one among the only 12 Indian Women to be featured in this globally acclaimed list. Ms Shah has also been featured in the acclaimed ‘Young Global Leader’ list brought out by the prestigious ‘World Economic Forum’ in 2015.

Mr. Vijender Singh - Chief Executive Officer

Mr. Vijender Singh is the Chief Executive Officer at Metropolis Healthcare Ltd., a highly respected and multinational chain of diagnostic centers that provides accurate blood tests results.

Vijender kick-started his career with Blow Plast Ltd. He then worked with Leo-Mattel toys for six years in sales and distribution function, and moved on to Bausch & Lomb and had a stint of almost six years in sales, customer relationship management and helped in setting up after sales service. He then ventured in to the Consumer Healthcare segment with Ranbaxy. At Ranbaxy, he had set up the Sales & Development model for India and worked on product development along with the marketing team. He then moved on to Dr. Lal Path Labs wherein he was instrumental in strategic initiatives and rolled out an aggressive growth path for the company and helped build a culture of meritocracy apart from shaping careers and development plans for people. He was also responsible for Indian and international expansion and is credited with turning around the company’s top line & bottom line over a period of a decade. He was also part of the team which lead the company to a successful IPO. In each of his assignments and throughout the course of his career, he has grown from strength to strength as a professional and has worked his way up the corporate ladder.

A seasoned and effective communicator, Vijender is driven to perform, succeed and excel. He firmly believes in adopting innovative strategies and solutions to sales and marketing challenges. A people’s leader, his expertise lies in business models, operations and P&L management.

Vijender joined Metropolis Healthcare Ltd in 2016 and would be responsible for driving the overall growth of the organization. His key role is to strategize, execute with best practices and innovate & build the organization to the next level.

Vijender is a science graduate and did an Executive Education Programme from ISB. In addition he has also completed UCLA's program for Disruptive Innovation from Haas School of Management, California, organized by AIMA.

Dr. Nilesh Shah - President and Chief of Science & Innovation

Dr. Nilesh Shah is the President and Chief of Science & Innovation at Metropolis Healthcare Ltd., a highly respected and multinational chain of diagnostic centers that provides accurate blood tests results.

Armed with 30 years of rich experience in diagnostics, Dr Nilesh has grown along with the company. Over the past 3 decades, he has successfully set up operations across 7 countries. He has played a central role in building the scientific core of the company and has been responsible for bringing in various blood tests and laboratory technologies. Furthermore, he has strengthened and standardized the technical and non-technical functions in the laboratory bringing it at par with a global organisation.

In the past 10 years, he has successfully headed other service / verticals of Metropolis like clinical trials, hospital lab management, preventive health check-ups and corporate & wellness solutions. Having a penchant for quality, Dr Nilesh has been instrumental in Metropolis Healthcare receiving global laboratory accreditation. Today Metropolis labs are accredited by CAP, NABL, CLIA & NGSP.

An astute speaker, he has delivered over 200 presentations and talks across the globe. He has several publications to his credit.

In depth technical knowledge, logical reasoning, strategic thinking and sharp analytical skills has made him a name to reckon with in the Indian Diagnostic Industry.

Mr. Rajesh V Bagwe - Chief Human Resources Officer

Mr. Rajesh V Bagwe is the Chief Human Resources Officer at Metropolis Healthcare Ltd., a highly respected and multinational chain of diagnostic centers that provides accurate blood tests results.

He is a B.Sc., M.L.S. graduate and comes to us with rich HR generalist role and experience of more than 27 years spanning industries like engineering, pharma, IT, stock & commodity exchanges, starting his professional career in 1990 and having worked with leading brands like PFL (Unbrako), Fulford (I) Ltd, Boehringer Mannheim (I) Ltd, Nicholas Piramal (I) Ltd, Siemens Nixdorf (I) Ltd, National Stock Exchange (I) Limited, Siemens Enterprise Communication Pvt Ltd, Multi Commodity Exchange of India Limited and MSEIL.

Since the year 2000 he has been in HR leadership roles and has handled cutting edge HRM practices like organisational restructuring, optimisations, organisational development, culture building, scorecards, goals, and KRA settings, competency developments, HR policies, L&D, Comp & Ben, employee & IR, labour law compliances, HR systems and processes.

He is in charge of developing and leading People Strategy for Metropolis. Zonal HR teams across India and Africa report to him.

Mr. Tushar Karnik - Chief Finance Officer

Mr. Tushar Karnik is the Chief Finance Officer at Metropolis Healthcare Healthcare Ltd., a highly respected and multinational chain of diagnostic centers that provides accurate blood tests results.

He has been assigned to further elevate the strong financial foundation for the group and ensure its aggressive growth.

He brings over 24 years of experience in various fortes like Business Planning and Analysis, Financial Analysis, Operations Efficiencies, Financial Control and Business Decision Support, Profitability Tracking, Client Relations & Negotiations and Risk & Crisis Management. Before joining Metropolis Healthcare, he has worked for companies like Prime Focus Technologies Private Limited, Reliance MediaWorks Limited, SGS India Private Limited, Times Guaranty Financials Limited (Times of India Group Company – A Non-Banking Financial Company) and Gujarat Ambuja Cements Limited.

Mr. Piyush Kumar - Chief Marketing Officer

Mr. Piyush Kumar is the Chief Marketing Officer at Metropolis Healthcare Ltd., a highly respected and multinational chain of diagnostic centers that provides accurate blood tests results.

Piyush has been instrumental and proactive in building marketing strategies and tactics for driving brand growth and targeted customer engagement. Piyush has been a brand custodian of various B2B & B2C brands across verticals like Financial Services, IT Services, FMCG, Telecom and has been delivering cutting edge strategic marketing solutions for global brands like Sodexo, HCL, Airtel, Del Monte and others. He had a successful stint with global advertising agencies like Grey Worldwide and JWT to manage outsourced marketing ecosystem for brands like Cisco, Avaya, ITC, Ranbaxy, Hyundai, Pedigree and more.

Piyush is of the opinion that the role of technology in marketing is going to enhance even more thus ensuring a better matrix of consumer behavior and their wants & needs for augmented opportunities of greater brand connect. He firmly believes in growth hacking for brands.

Mr. Amit Goel - Chief Information Officer

Mr. Amit Goel is the Chief Information Officer at Metropolis Healthcare Ltd., a highly respected and multinational chain of diagnostic centers that provides accurate blood tests results.

His experience spans across multiple organization, managing technology verticals and P&L responsibility in BFSI and the healthcare industry. Worked internationally in various countries & been part of technology implementation teams.

He has been working on IT enabled business transformation initiatives, key cost save initiatives, business process re-engineering projects, adoption of cloud, mobility, IOT, analytics and virtualization projects. Proven enterprise architect with expertise in applications design, development and implementation of solutions/processes.

He also has extensive experience in managing and implementing large enterprise applications such as workflow solutions, lending suite, mobility solutions, rule engines, De-duplication, domestic remittance, digital wallet solutions, enterprise risk solution.

His expertise include: Business focused IT leadership; Human Capital Management; Off-shoring; Outsourcing; Large Scale Business Solutions Delivery; IT Transformation, Program Management, Business Solution and Solution Architecting.

Mr. Goel has previously worked with FULLERTON INDIA CREDIT COMPANY LTD, RBL Bank, Oracle Financial Services, Nucleus Software Exports Ltd. etc.

In his current assignment with Metropolis, Mr. Goel is responsible for aligning laboratory management systems across laboratories and centers. He is also responsible for spearheading IT transformation in line with the organizations goal of growth and keeping in view organization leading practices.

Mr. Amit Goel is the Chief Information Officer at Metropolis Healthcare Ltd.

Mr. Mitesh Dave - SBU Head - West

Mr. Mitesh Dave is the SBU Head - West at Metropolis Healthcare Ltd., a highly respected and multinational chain of diagnostic centers that provides accurate blood tests results.

Mitesh brings in over 14 years of experience as a business strategist with prime focus on aligning the entire system machinery on path of accelerated growth, evolving processes and driving sales through conventional and unconventional channels.

Mitesh has been, over the years, part of many MNC’s OTC start-ups, right from people recruitment to driving business by setting up strategies on geographies/ distribution and marketing. He had successfully launched the OTC division for Abbott and Cipla for brands like Digene, Nicotex, and Cofsils etc. During his tenure with Cadbury India/TATA Tele. and Ranbaxy, he was the custodian for driving the business in an established domain and to explore new channels for driving growth.

Mitesh has been a significant contributor and successful driver in managing lifecycles of age old brands by repositioning the same in an existing customer domain and bringing in new customers to re-write growth strategy.

Mitesh firmly believes in setting up processes, thereby driving a business towards consistent and accelerated growth and reforming the organization to be independent of any associated dynamics, except the “Business Processes” mantra that he lives by; ”Lead by example and from the front”.

Mr. Avadhut Joshi - Sr. Vice President & SBU Head – International Operations

Mr. Avadhut Joshi is the Sr. Vice President & SBU Head – International Operations at Metropolis Healthcare Ltd., a highly respected and multinational chain of diagnostic centers that provides accurate blood tests results.

With 15 years of extensive experience of handling multiple verticals in the Diagnostics Industry, he uses General Management and Sales Management skills and knowledge to conceive, develop and implement programmes that significantly impact the enterprise he is associated with.

His key roles at Metropolis include Strategic Business Planning & Execution, P&L Management, Mergers, Acquisitions & Greenfield Projects in the African continent, heading a cross functional team including Sales, Marketing, Technical Operations & Support Services, Generation of Leads in various countries for setting up ventures, managing & controlling various costs including but not limited to HR, Administration, Direct Costs & Consumption, effective management of Supply Chain and Procurement Management.

Avadhut has a PG Diploma in Business Administration from London with an executive program from IIM Ahmedabad and had previously worked with SRL Diagnostics for over 5 years prior to joining Metropolis.

Mr. Ravinder Deep Singh Sethi - Chief Operating Officer and SBU Head

Mr. Ravinder Deep Singh Sethi is the Chief Operating Officer and SBU Head North & East at Metropolis Healthcare Ltd., a highly respected and multinational chain of diagnostic centers that provides accurate blood tests results.

He is an accomplished business leader with 17+ years expertise in management of various business streams ranging from FMCG, Telecom and Healthcare Operations, with globally respected outcomes.

He possesses capabilities of transforming under-performing organizations with powerful analytical skills, potent communication capabilities & strategic vision. Ravinder joined Metropolis Healthcare Ltd in 2016 and is responsible for driving the overall growth. His key role is to increase foot prints of Metropolis, which is proven to be one of the best diagnostics labs in his area by the way of expanding infrastructure and coming close to customers. He shall be responsible for bringing quality, best practices, innovation, developing the team to reach higher levels and thus, making Metropolis a preferred brand.

Ravinder is a PGDBM in Sales and Management, and Commerce graduate from Delhi University. He has worked for majors like Hindustan Unilever, Colgate Palmolive, Ranbaxy Global Consumer, Reliance Communications, Tata Communications and Dr. Lal Path Labs prior to joining Metropolis Healthcare ltd.

As a corporate executive, Ravinder possesses extensive expertise across most markets in South East Asia and India handling various business verticals including New Business Development, National / International Sales and Operations, Restructuring, Value Creation, Introduction of New Products/Tests and Leveraging Logistics Chain.

Ajit Vetha - SBU Head, South

Mr Ajit Vetha is the SBU Head - South at Metropolis Healthcare Ltd., a highly respected and multinational chain of diagnostic centers that provides accurate blood tests results.

Ajit Vetha is an effective business manager with over 26 plus years of industry experience in consumer/business finance, photo finishing, domestic and industrial paints & circle operations of telecom. Ajit brings with him an ensemble of cross-functional aspects that include sales & distribution, marketing, retail & franchise management, customer service delivery, with a strong background in finance. Being a strong team player, he believes that people and talent are the real assets to an organization. With his strong communication, he relates across hierarchy levels in the organization and works closely with his team members. He has previously held various leadership positions in global giants like Vodafone, ABN AMRO Bank, Asian Paints & Kodak India Ltd.

Ajit has completed his Business Administration degree from the prestigious LIBA in Chennai, and a certificate program on Business Acumen with INSEAD, Singapore.

Ajit is the SBU Head, South for Metropolis Healthcare Ltd, he is responsible for growth, expansion and profitability of the South SBU. He is currently handling various portfolios covering sales, network and channel development, marketing, strategic business development, business partnering and integration, change management and knowledge sharing.

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